What is Emotional Intelligence?
Is Emotional Intelligence a new concept?
What is the difference between EQ and IQ?
How is Emotional Intelligence Measured?
What concepts are included in Emotional Intelligence?
What is the Bar-On model of Emotional Intelligence?
What are the Bar-On Emotional Intelligence competencies?
Does the Bar-On Emotional Intelligence test have good statistical validity?
What is the relationship between Emotional Intelligence and Performance?
What is the relationship between Emotional Intelligence and Professionalism?
How Do I Measure My Emotional Intelligence?
 

What is Emotional Intelligence?

It is a tactical capability
To Improvise, Adapt, and Overcome
Predicts success because it reflects how a person applies knowledge to immediate situation
Measures “common sense” & ability to get along in the world...street smarts
Essential traits for the Information Age/Service Economy

Is Emotional Intelligence a new concept?

• The construct was first studied by Darwin in 1837 and described in 1872: 
  
  • “The Expression of the Emotions in Man and Animals”
• The concept was first defined by Thorndike in 1920: 
  
  • “The ability to perceive one’s own and others’ internal states, motives and behaviors, and to act toward them optimally on the basis of that information.”
•  The term itself was coined by Leuner in a 1966 publication:
  • “Emotional Intelligence and Emancipation”
• Scientific publications from 1970 to 2008 exceed 400,000

 
What is the difference between EQ and IQ? 

 

EQ	IQ
Focus:  developing an understanding of and an ability to manage one's emotions	Focus:  developing one's congitive abilities; more academically oriented
Can be enhanced throughout one's life	Generally thought to be largely fixed by adulthood and cannot be easily enhanced
Recently understood to an important predictor of one's potential for success	Has been traditionally used to predict one's potential for success
Fosters understanding and management of own emotions	Alows development of needed knowledge base
Promotes positive relationships	Enables development of technical skills and abilities
Increases self-motivation and drive	Enables conceptual thinking

Source:  Rich Handley, DBA.  EQ-360 BarOn Emotiional Quotient -360

How is Emotional Intelligence Measured?

• There are a number of measures to choose from.
• The Encyclopedia of Applied Psychology suggests that there are 3 major EI measures:
  • MSCEIT (Mayer-Salovey-Caruso Emotional Intelligence Test)
  • ECI (Emotional Competence Inventory)
  • Bar-On EQ-i (Emotional Quotient Inventory)

What concepts are included in Emotional Intelligence?

Most Definitions Include at Least One of the Following 5 Clusters of Emotional & Social Competencies [all of which are included in the Bar-On model]:

• The ability to understand and express one’s feelings
• The ability to understand how others feel and to relate with them
  
• The ability to manage and control emotions
  
• The ability to manage change and solve problems of a personal and interpersonal nature
  
• The ability to generate positive mood and be self-motivated  
  

What is the Bar-On model of Emotional Intelligence?

Emotional-social intelligence is a cross-section of interrelated emotional and social competencies and skills that determine how well we understand and express ourselves, understand and relate with others, and cope with daily demands.

What are the Bar-On Emotional Intelligence competencies?

The EI Competencies (scales and sub-scales) Measured by the EQ-i

Intrapersonal
Self Regard: being aware of, understanding and accepting oneself
Emotional Self Awareness: being aware of and understanding one’s emotions
Assertiveness: expressing one’s feelings and oneself nondestructively
Independence: being self-reliant and free of emotional dependency on others
Self Actualization: having the drive to set and achieve personal goals

Interpersonal
Empathy: being aware of and understanding how others feel
Social Responsibility: identifying with and feeling part of one’s social group
Interpersonal Relationship: establishing mutually satisfying relationships with others

Stress Management

Stress Tolerance: effectively and constructively managing one’s emotions
Impulse Control: effectively and constructively controlling one’s emotions

Adaptability
Reality Testing: validating one’s feelings and thinking with external reality
Flexibility: coping with and adapting to change in one’s daily life
Problem Solving: generating effective solutions to problems of a personal nature

General Mood
Optimism: having a positive outlook and looking at the brighter side of life
Happiness: feeling content with oneself, others and life in general

Does the Bar-On Emotional Intelligence test have good statistical validity?

Predictive Validity Studies Conducted on the EQ-i
 [R. Bar-On, 2004, 2006] 

Source: Bar-On, R.  Technical Manual EQi:  BarOn Emotional Quotient Inventory.  Multi Health Systems Tonawanda, NY. 2004

What is the relationship between Emotional Intelligence and performance?

Research has shown that people with good intrapersonal skills, healthy interpersonal habits, good stress management skills are highly adaptable have a better general mood resulting in more effective performance.

Source:  Rich Handley, DBA.  EQ-360 BarOn Emotiional Quotient -360

What is the relationship between Emotional Intelligence and Professionalism?

Bar-On EQi sub-scales equate with professionalism attributes as defined in the literature and by ACGME. 

 *  Accreditation Council for Graduate Medical Education

How Do I Measure My Emotional Intelligence?

Call Dr Beverley D. Rowley at 480-756-6711 and arrange for assessment and payment.

You will then be sent instructions and passwords for entry into the system.

What do I get?
Dr. Rowley will explain the process of taking the measurement tests.  After the tests are complete, Dr. Rowley will talk with you by phone to interpret the results and help you focused on your plans for self-improvement.

How much does it cost?
$250 for each individual includes testing and the follow-up interpretation.  For groups or teams contact Dr. Rowley for the rates. 

What about team results:
Arrangements can be made for team reports and interpretation.  Please contact Dr. Rowley for the rates.
 

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